Work Study
Southeast Technical College students with financial need may be eligible for on-campus employment though the Federal Work-Study (FWS) program. Financial need is defined by the Department of Education and students must file the Free Application for Student Aid (FAFSA) to determine eligibility. The FAFSA is available online at fafsa.gov after Oct. 1 each year.
Available Positions
Supervisor: I.T. Support Center Director
Building: Technology Center
Fall ‘24-Spring ‘25 10 hours per week
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Serve as Tier 1 support for student and employee computer and login related issues.
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Assist users with MFD Devices and print management system (PaperCut).
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Assist students with the troubleshooting and repair of both recommended and non- recommended laptop computers and related peripherals. Escalate such issues as necessary.
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Assist faculty and staff with the troubleshooting and repair of laptop/desktop computers and related peripherals. Escalate such issues as necessary.
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Troubleshoots and assists with difficulties experienced by faculty, staff, and students regarding technology in classrooms.
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Input and properly assign issues into the IT ticket tracking system.
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Assist IT staff with resolving and managing tickets in the IT ticket tracking system.
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Assist with the inventory management and maintenance of IT equipment.
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Assist with computer deployment, configuration, and distribution.
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Assist IT staff with other projects and tasks as assigned.
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Maintain a professional and organized work environment.
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Assumes additional responsibilities as may be determined by other IT employees.
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Technical background preferred but not required, strong ability to learn and follow instructions required.
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Ability to manage one’s time effectively and to balance both job responsibilities and academic success.
- Excellent communication skills and ability to work in a customer service environment.
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Ability to proactively manage assigned workload and to execute tasks in a timely manner, while maintaining high academic standards.
Financial Aid Office: 367-7867
Mickelson Building
Room 208
Department: Student Success Center
Supervisor: Student Success Center Registrar Assistant
Building: Mickelson Building
Spring ‘25 10-15 hours per week
Financial Aid Office: 367-7867
Mickelson Building
Room 208
Apply for a Work Study Position
Interested students may fill out the application below and will be contacted by the
Financial Aid Office. If hired, students must complete all necessary paperwork before
beginning work. Students will need their Drivers’ License, Social Security card and
a voided check. Pay is $15.00 per hour. Fingerprinting and background check are required.
Please contact the Financial Aid Office at 605-367-7867 or financialaid@duojiwuye.com for more information or if you have any questions.